Customer service

As a manufacturer and provider of high quality, durable products, PREMA places the utmost value on the sustainable maintenance of its systems. PREMA has therefore always maintained its own internal service organisation.

PREMA relies on an exceptionally well-trained team of service technicians, who are available nationwide and on a day-to-day basis for the needs of our customers. Furthermore, our own customer service team with expert knowledge of our systems also provides telephone support.

Thanks to our own production in Switzerland, PREMA can also count on the know-how of its highly trusted production personnel when it comes to all systems. PREMA therefore possesses all of the requisite information and well-founded expertise of decisive significance for quality management and the satisfaction of our customers.